Frequently Asked Questions

1st – Thoroughly read through our Service Agreement.
2nd– Complete the Account Setup process. You will then be taken to our exclusive online store where you can purchase your starter kit and service package.
3rd – Keep an eye on your email. We’ll send you instructions on how to schedule your diaper demo.

We recommend setting up service at least 5 to 6 weeks prior to your estimated due date so we can schedule the diaper demonstration 1 to 3 weeks prior to your due date.

If you’re making the switch to cloth diapers for a baby that has already been born, please allow us a 1 to 2 week setup window. We will do our best to accommodate urgent cloth diaper service needs.

Once a week, you will receive freshly laundered and folded diapers delivered right to your door.

Diapers are delivered in a water-resistant laundry bag, along with a diaper pail liner.

There is no need for anyone to be home to receive the delivery. If you live in a gated community or condo, please make arraignments with your security gate/guard. We will do our best to work with you on delivery options.

Once each week, the dirty diapers are picked up by our delivery person and swapped out for clean ones.

Our diaper service uses 100% unbleached Indian cotton prefold diapers.

More than half of our prefold diaper inventory is 100% organic unbleached Indian cotton.

Diapers are sanitized using an extremely high temperature laundering process in high-grade industrial washers and dryers. No chemicals or dyes are used in the laundering process and our detergent is an all natural, fragrance free, non-combustible, non-hazardous, non-fuming, non-toxic, and biodegradable soap, free of ANY harmful synthetic ingredients.

Yes.

No, diapers are in a rotation. During the pre-birth delivery of your start kit you will receive 80 diapers for a newborn. At the first pickup/delivery, we will pick up all dirty diapers and delivery another 80 diapers. This starts your rotation of 160 diapers. On the 2nd week of service you will receive the same number of diapers we picked up on week 1; on week 3 we will deliver the same number of diapers we picked up on week 2. Your rotation will continue in this manner until your baby moves into the next size diaper, where the number of diapers in rotation decreases.

If your diaper needs change as time goes on, so can the number of diapers that are in your rotation. Just let us know your needs and we will accommodate your request. See our Price List for the cost of adding additional diapers into rotation.

As required with any diaper, any loose material should be disposed of before placing it in your diaper pail. There is no need to soak or rinse diapers. Only shake off loose stools. If it doesn’t shake out…don’t worry about it.

The Diaper Cover should be changed when:

Urine gets the lining of the cover wet
Any feces gets on the cover
If there is an odor

Usually, one cover can be used for one to two days. When washing is needed, covers and wet bag should be washed with your child’s laundry and can be hung to dry or laid on top of the dryer. Please do not use a dryer for the diaper covers; this can cause the covers to deteriorate and lose their effectiveness.

Diaper rash creams can be used with our diapers without a barrier, however, only one of our approved diaper creams listed below may be used in order to prevent staining and build up from forming on the diaper. One of the best ways to ensure you don’t damage our diapers with creams is to make sure you rub it into the skin gently rather than leaving gobs / blotches of cream sitting on the skin.

Although diaper rash is common, especially among babies in disposal diapers, it is not normal and parents should find the cause of the rash. Some common causes include but are not limited to:

Prolonged contact with soiled diaper. Be sure to change your baby regularly. I suggest checking the diaper once per hour and changing it at least once every 2 hours — especially for newborns and young infants. Poopie diapers should be changed immediately!
If Mom is nursing, too much acidic or allergenic food consumption may cause rashes.
Dry skin — are you washing baby too frequently, which strips the skin of natural oils? Could it be the wipes you’re using? Wipes solution?
Teething or illness — if this is the cause, continue to be diligent and things will get better.

Mother Earth Approved Diaper Rash Remedies

We recommend a natural approach to most everything and especially for diaper area maintenance. There are wonderful creams and ointments on the market, and we’ve listed some below; however we’d first like for you to consider the use of coconut oil and essential oils to keep your baby’s skin moisturized.

And depending on the therapeutic Young Living essential oil of your choosing you can add skin and emotional calming; anti-inflammatory; anti-bacterial; and anti-fungal benefits to the health of yourself and your infant.

Learn more about how to use Young Living Therapuetic Grade Essential Oils during Pregnancy, Birth and for Baby here.
If you choose to use something purchased from the store. That’s fine too. Here is a short list of Diaper Remedies without Zinc Oxide – best for baby & cloth diapers:

Creams with Zinc Oxide – safe for baby & cloth diapers

DIAPER CREAMS TO AVOID WITH CLOTH DIAPERS

Frequently Asked Questions

How do I sign up?

How does the service work?

What process do you use to launder the diapers?

Will I receive my own diapers each week?

Do I receive the same amount of diapers each week?

How do I care for the diapers and other rental items?

What about diaper rash creams?

Mother Earth Approved Diaper Rash Remedies